STREE General Trading has partnered with FETCHR Courier Services which offers our customers a fast and hassle free delivery process.
Our Delivery charges are 25 Dhs per order. FREE Delivery for orders over 300 AED.
For all items mentioned IN STOCK in our site the delivery time would be 4-5 business working days within UAE. (Please note this does not include Fridays or any public holidays).
Once you have placed your order one of our customer service team members will contact you to reconfirm your order. You will be contacted by the courier to schedule your delivery or you can download FETCHR app to conveniently schedule and track your delivery using you mobile.
Also note, you are not allowed to open and check the parcel without paying the delivery boy, if any exchange issues please contact us once paid and we will send another delivery boy to pick it up the next day.
FETCHR offers delivery service within Major City limits. Any territory beyond the city limits will fall outside the delivery parameter and we would kindly ask you to pick up your orders from the nearest Courier Company office.
STREE General Trading offers a hassle-free returns service. If you have received an item and are unsatisfied with your purchase, please contact STREE General Trading customer service at firstname.lastname@example.org or call us at 055 875 4554 within 48 hours of receiving your order to initiate the return process.
You can return any unopened merchandise in resalable condition for a voucher that can be used to purchase anything from STREE General Trading.
We do not offer cash Refunds.
Please Note - Due to health, safety and hygienic reasons we do not offer returns on any opened food & beverages items.
Items returned must be returned as sold which means tags and packaging must not have been removed. STREE General Trading shall make the final decision on items accepted for returns.
We are unable to offer a refund on any shipping expenses occurred for any exchanged items. New items chosen as replacements will incur a redelivery fee.
Please Note- Any items returned back not in the original packaging with tags and the correct packaging will be charged a restocking fee of 20% of the item price.