Contact Information for Customer Service

 

ORDER CANCELLATION POLICY

Please submit any cancellation via e-mail to sales@stree.ae or call our customer service team on:

Tel: +971 55 875 4554 within 12 hours of submitting your order.

E-mail cancellations must contain the following: First name, last name, order number, and e-mail address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been shipped out. In the event that a cancellation was submitted (via e-mail or phone), and your order was shipped out after, we will not be able to offer you a refund.

 

REFUNDS

PLEASE NOTE THAT WE DO NOT OFFER CASH REFUNDS.

In the event you have received an order which you are not satisfied with, STREE General Trading on selected items will allow you to return the item in exchange for store credit. Store credit can be used to purchase something else within our shop.